Ask a Librarian

We’ll answer all kinds of questions, whether you need the phone number of a local business or details about life in ancient Egypt. Plus, we love to read and share book recommendations!

  • For long or complex questions, it’s best to call or visit us.
  • For questions about your account or items checked out, e-mail or call 217/403–2000.

Chat with Our Librarians

Type your message in the chat window at the right to connect to a Champaign librarian during open hours.

Text a Librarian

Text us at 217/619-0333.  Standard message rates apply.


We’ll respond within a few hours when we’re open.


Call in your question during open hours.

  • Information Services: 217/403–2070
  • Children’s information questions: 217/403–2030

Instant Message (IM)

Send an instant message during open hours. Our screen names are:

  • AOL Instant Messenger (AIM): Champaign Lib
  • Yahoo! Messenger: Champaign_Librarian
  • MSN Messenger:

Ask in Person

  • Main Library, 200 W. Green St., Champaign, IL 61820-5193
  • Douglass Branch Library, 504 E. Grove St., Champaign, IL 61820-3239

Suggest a Purchase

Can’t find what you want in the catalog? You can ask us to buy it. Call 217/403–2070 or use our purchase suggestion form.

More About "Ask a Librarian"


Here are common questions about what and whom you can ask.

Chat Live with a Librarian