Library Q & A
These questions are the ones we hear the most. Maybe your question is here, too. For help using technologies such as eBooks or databases, see our Technology Tips and our Tutorials.
Locations & Hours
(http://champaign.org/help_and_how_to/questions_answers/location_hours.html)Find out where we are and how to get there. See where our Bookmobile goes (and suggest a new stop). Learn about free Home Delivery for anyone who can’t get to the library.
Borrowing
(http://champaign.org/help_and_how_to/questions_answers/borrowing.html)Get a library card. Learn about using other libraries — or using other libraries‘ cards here. Address changed? Don‘t have your card? Lost it? Look here.
Library Materials
(http://champaign.org/help_and_how_to/questions_answers/library_materials.html)Can’t find what you want? DVD doesn’t work? How much can you check out? Learn about rental items, unabridged audiobooks, and other details about how we organize and label things.
Request & Pick-up
(http://champaign.org/help_and_how_to/questions_answers/request_pick_up.html)Use the catalog to request an item; we’ll get it ready for you to pick up. See if your request is ready, change the pick-up location, or cancel it. If we don’t have what you want, ask us to buy it!
Due Dates & Fees
(http://champaign.org/help_and_how_to/questions_answers/due_dates_fees.html)When’s your stuff due, and how do you know? Can you keep it longer (probably)? Learn where to return things and how overdue fees work. Set up an ELF account for e-mail reminders of your due dates.
Jobs & Volunteering
(http://champaign.org/help_and_how_to/questions_answers/jobs_volunteering.html)The library’s a great place to be, whether you‘re working as a volunteer or one of our hundred or so staff members. Learn more about how and when to apply.
Ask a Librarian
(http://champaign.org/help_and_how_to/questions_answers/ask_a_librarian.html)Giving you answers is our 24-hour business. What kind of answers? Not just the facts, ma‘am. We love to make book, movie, and music suggestions, too. Learn more about our full-time answering service.
Donations & Gifts
(http://champaign.org/help_and_how_to/questions_answers/donations_gifts.html)Learn about giving to the library or donating used books for sale in the FriendShop.
Library Computers
(http://champaign.org/help_and_how_to/questions_answers/library_computers.html)We have computers with free Internet access, software such as word processing, and games for kids. Learn how and when to sign up. See our upcoming computer basics classes.
Other
(http://champaign.org/help_and_how_to/questions_answers/other.html)Look here for a grab-bag of questions about notary service, tax forms, READ posters, cell phones at the library, and automatic updates from the library through RSS feeds.
Your Top Questions
What’s my PIN?
Got computers I can use?
How many DVDs can I have?
Can I use my Urbana card?
RSS