Ask an Info Pro

Need information when you’re at work? Just put our Info Pros — our librarians — to the task. We’ll save you time and get you answers you can trust.

Chat with Our Librarians

Click on the “Chat Live with a Librarian” button at the right to connect to a Champaign librarian during open hours. When the button shows that we’re not online, try us later, or use the 24-hour Ask Away Illinois chat service below.

E-mail

E-mail librarian@champaign.org.
We’ll respond within a few hours when we’re open.

Phone

Call in your question to our Information Services Desk at 217/403–2070 during open hours.

Instant Message (IM)

Send an instant message during open hours. Our screen names are:

  • AOL Instant Messenger (AIM): Champaign Lib
  • Yahoo! Messenger: Champaign_Librarian
  • MSN Messenger: Champaign_librarian@hotmail.com

Ask in Person

  • Main Library, 505 S. Randolph St., Champaign, IL 61820-5193
  • Douglass Branch Library, 504 E. Grove St., Champaign, IL 61820-3239

When We’re Closed: “Ask Away” 24-hour Chat

All-day, all-night chat service is provided by librarians around the world, including ours, through Ask Away Illinois. (Note: If your question relates to the Champaign area and could best be answered by a local librarian, it’s better to contact us directly using one of the methods above.)

Ask Away Illinois